Privacy Policy

Last Updated : March 27, 2025

1. Introduction

SakuraProxy ("we," "us," or "our") is committed to protecting user privacy and data security. This policy outlines how we collect, use, store and safeguard your personal information.

2. Information We Collect

2.1 Information You Provide

Registration Data: Email address, payment information (processed via third-party payment processors; we do not store full credit card details).

Usage Data: Proxy access logs (IP addresses, timestamps, bandwidth consumption).

2.2 Automatically Collected Information

Technical Data: Device type, browser, IP address (used for fraud prevention and geo-optimization).

Cookies: Maintain login sessions and enhance user experience (configurable via browser settings).

3. Purpose of Data Use

We only use your data for lawful purposes, including:

Providing and optimizing proxy services

Processing orders and payments

Preventing abuse and fraud

Sending service notifications (e.g., billing reminders)

Complying with legal obligations

4. Data Sharing & Disclosure

We do not sell your data. Information may be shared only when necessary:

Third-Party Vendors: Payment processors (e.g.,PayPal), customer support systems (e.g., SaleSmartly).

Legal Compliance: Responding to court subpoenas or government investigations.

5. Data Security Measures

Encrypted Transmission: All data transferred via SSL/TLS encryption.

Access Control: Sensitive data accessible only to authorized staff.

Retention Policy: Proxy logs stored for up to 30 days; registration data retained for 6 months post-account closure.

6. Your Rights

You have the right to:

Access, correct, or delete personal data (via account settings or by contacting support).

Opt out of marketing emails (unsubscribe link included in all emails).

Deactivate your account (requires zero balance and completed orders).

7. International Data Transfers

Our servers are located globally (e.g., USA, Germany, Singapore) and complyGDPR.

8. Children's Privacy

Our services are not directed at children under 13. We will promptly delete any inadvertently collected data.

9. Policy Updates

We may revise this policy and will notify users via email or website announcements.

10. Contact Us

For privacy-related inquiries, please contact:

Email: support@sakuraproxy.com

Address: RM A07, 1701-02 NEW TREND CENTRE, 704 PRINCE EDWARD RD EAST, SAN PO KONG HONG KONG

Effective Date: This policy is effective immediately upon publication.

11. This website is jointly operated by 【CLOUD GUIDE NETWORK TECHNOLOGY CO.,LIMITED】and 【VELOCITY WAVE LIMITED】

Business & Sales Operations Entity:

Company Name: VELOCITY WAVE LIMITED

Company Address: RM A07,1701-02 NEW TRENDCENTRE,704 PRINCE EDWARD RDEAST. SAN PO KONGHONG KONG

Email:【support@sakuraproxy.com

Website:【www.sakuraproxy.com

Advertisement Operation Party:

Company Name:【CLOUD GUIDE NETWORK TECHNOLOGY CO.,LIMITED】

Company Address:【RM A07, 1701-02 NEW TREND CENTRE, 704 PRINCE EDWARD RD EAST, SAN PO KONG HONG KONG】